What if I have a problem with my shipment?
At Contacts America we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. Each pair will arrive sealed in manufacturer's sterile vials or your entire purchase will be refunded. We also guarantee that all contact lenses will be delivered free of any manufacturer defects or we will replace them at no additional cost.
If you don't receive your order, you have 60 days from the date your order was shipped to claim non-receipt.
If your package is not exactly as ordered when you receive it, contact our Customer Service Department Our customer service professionals will assist you and do whatever it takes to make things right
More about Shipping and Processing
Place an Order or contact Customer Service 24/7 at:
1-800-570-LENS (570-5367)
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100% Customer Satisfaction
If you're not 100% satisfied with your Contacts America purchase, we'll cheerfully refund all your money. Complete Details
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Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Details
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Shop with Confidence
All personal information that you submit is encrypted and secure.
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We guard your information with the highest level of security tested daily.
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All major payment methods accepted
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All your email preferences can be managed from the 'My Account' tab at the top of the page.
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Your Lenses are Ready
With over 23 Million contact lenses in stock, we immediately fill your order with your exact prescription.
Over 4.5 million successful orders delivered!